Automatic confirmations

The booking system through Bookio is very transparent and really reliable . We especially appreciate functions such as reminding the customer of the appointment by SMS and e-mail . Since Bookio automatically sends reminders, it has significantly saved us hours of time . And in addition, we have almost 100% reservation utilization, as customers do not forget their appointment anymore.

We use Bookio in both our Bukowski and Baudelaire bars. Previously , we handled reservations through a combination of messages from social networks and phone calls , which led to various misunderstandings . After the implementation of the Bookio system , our colleagues have less trouble with manually recording reservations, we have fewer mistakes when recording reservations, and we also appreciate the flexibility of the system, in which we can turn off and on individual bar zones according to the season and determine the maximum number of reservations for different days.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

The exact time and date of patients' appointments is considered an above-standard service in the healthcare industry, which the BOOKIO system in our outpatient clinic has placed in the role of an expected and nowadays necessary service. The BOOKIO system, on which we built the core of our company, brings to our patients, but also to us, an up-to-date and accurate overview of a specific day, patient information and, last but not least , the functionality of making an appointment with a doctor without contacting the staff. We have transferred the order, which until now was the task of the medical staff, to the online environment, and we can devote more of our energy to our patients. We consider the system to be very easy to use with functions that easily cover the requirements of the operator offering the services. It was easy to set up the system and use it either by us or by the patient.