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Customer information

Booking engine feature:

Customer information

Build relationships like Jamie Oliver

No more throwing away information about customers and their visits at the end of the year

You'll know how to work with them and make them loyal customers

You can use your contacts for newsletters

About the feature - Customer information

With every booking, you also get the customer contact. Your contacts are collected in one place and you can then use them for sending a newsletter as well as for strengthening the relationship with clients. At the same time, the reservation book remembers which services you have provided to the client, whether they are a VIP customer, a difficult client or what the name of the client's pet is. With this information every customer becomes a loyal customer.

Feature Customer information - suitable for industries:

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Businesses using Customer information:

We are a proud partner of more than 18,000 businesses

Barber Club
logo MIRRI
Zdravé masáže
TeamUP
Bistro ST. Germain
Lemonsai
Beauty Lounge Studio
MMG Freedom Barbers
Ing. Martin Bestvina

Ing. Martin Bestvina

Founder and managing director Lemonsai

Mgr. Martin Chudý

Mgr. Martin Chudý

CEO Chirkoz medical clinic

Ing. Klaudia Vlčková

Ing. Klaudia Vlčková

manažér kliniky MAZREKU medical

Martina Hojsíková

Martina Hojsíková

manager hotela Panorama Trenčianske Teplice

After purchasing the Bookio product, our communication with our clients has significantly improved . Besides reminding us and the client about the appointment in advance, Bookio has increased the number of realized meetings and that in our business means increase in sales. Clients really appreciate that we send them reminders. The great thing is that Bookio does that for us :). If I had to describe what Bookio means to us in just few words, it would be‘organization, professionalism, more meetings and business, order and data analytics‘. This system is so universal that it will be appreciated by a freelancer, medium-sized company or even a big corporation.

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.

Since we started using Bookio‘s functionality- paid reservations - we have managed to eliminate canceled reservations just before the appointment was due, which has helped us run our clinics smoothly and streamline our services.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

Bookio booking engine in numbers:

19,000,000+
Customers served
820,000+
Successful online payments
15+
Years of experience
18,000+
Clients

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