Loading...
Customer information

Booking engine feature:

Customer information

Build relationships like Jamie Oliver

No more throwing away information about customers and their visits at the end of the year

You'll know how to work with them and make them loyal customers

You can use your contacts for newsletters

About the feature - Customer information

With every booking, you also get the customer contact. Your contacts are collected in one place and you can then use them for sending a newsletter as well as for strengthening the relationship with clients. At the same time, the reservation book remembers which services you have provided to the client, whether they are a VIP customer, a difficult client or what the name of the client's pet is. With this information every customer becomes a loyal customer.

Feature Customer information - suitable for industries:

Need help choosing a system?

Businesses using Customer information:

We are a proud partner of more than 18,000 businesses

Profy
Mercedes-Benz
Bolt
Barber Club
Na kopci
Bistro ST. Germain
Baudelaire late bar and bistro
Jamies
MUDr. Ján Sojak, PhD.

MUDr. Ján Sojak, PhD.

RHINO ORL ambulancia Bratislava

Lenka Krajčovičová

Lenka Krajčovičová

IEM SPA manažér

Rastislav Jakubička

Rastislav Jakubička

MAJITEĽ Auto Arena

Martina Hojsíková

Martina Hojsíková

manager hotela Panorama Trenčianske Teplice

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

Since we have been using Bookio in our clinics, we are not disturbed by phone calls during patient examinations. We can pay our full attention to our patients, while other patients have the opportunity to find the date that suits them andself-book an appointment even from the comfort of their own home.

Bookio reservation system met all our expectations.We have been using it in our clinic for 4 years and its simplicity and user-friendliness can’t be praised highly enough. It is used daily by 5-8 of our therapists at the same time and makes it easier for them to see their appointments. Each client has their own online card, where we can see what procedures they have already had and what else we can recommend in terms of procedures and treatments.A big advantage is that we can see in real time who and when made the reservation, and who canceled it and when. Bookio is also a great benefit for our clients who like to manage their activities (bookings and dates) themselves through the online environment.

Bookio really saves our time, which surprised me. I didn't expect it at all. It has made our booking process simpler and more organized and avoided confusion and misunderstandings (e.g. we used to have unfortunate double bookings). Thanks to a greater overview, we can now manage more appointments. In addition, thanks to SMS reminders, clients do not forget to come and our business does not lose money.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

Since we have been using Bookio in our clinics, we are not disturbed by phone calls during patient examinations. We can pay our full attention to our patients, while other patients have the opportunity to find the date that suits them andself-book an appointment even from the comfort of their own home.

Bookio booking engine in numbers:

19,000,000+
Customers served
820,000+
Successful online payments
15+
Years of experience
18,000+
Clients

Try our PREMIUM package for FREE for a whole month