Mass SMS for clients of a specific worker

Bookio reservation system met all our expectations.We have been using it in our clinic for 4 years and its simplicity and user-friendliness can’t be praised highly enough. It is used daily by 5-8 of our therapists at the same time and makes it easier for them to see their appointments. Each client has their own online card, where we can see what procedures they have already had and what else we can recommend in terms of procedures and treatments.A big advantage is that we can see in real time who and when made the reservation, and who canceled it and when. Bookio is also a great benefit for our clients who like to manage their activities (bookings and dates) themselves through the online environment.

The implementation of the Bookio reservation system in our operation has helped us greatly to with the management of bookings - it is more efficient, it saves our time and it has helped us optimize our capacities, as in a restaurant, as well as in the accommodation. We are very pleased with the system, but also with customer support - the Bookio team is always willing to help and solve our problems.

We use Bookio in both our bars- Bukowski and Baudelaire. Previously, we handled bookings through a combination of social media messages and phone calls, which led to various misunderstandings. After the implementation of the Bookio system, our colleagues have less trouble with taking down bookings manually , we have fewer errors in reservations, and we also appreciate the flexibility of the system, in which we can < b>turn off and on individual zones of bars according to the season and set the maximum number of bookings for different days.

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.