Booking engine feature:
Employees receive an email/SMS every time a new reservation is made
Email/SMS is also sent when an appointment is rescheduled
is informed when a booking is canceled
An employee can receive an e-mail or SMS whenever a new appointment is made with them or when it‘s rescheduled or canceled. This way, it can‘t happen that the employee wouldn‘t know about the appointment or about any schedule changes. This will be especially appreciated by employees to whom appointments are assigned by other employees.
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We are happy that we have chosen Bookio, the implementation of its system has simplified and streamlined our operations. It’s an advanced and stable system. The web interface is intuitive and easy to use even from phones and tablets at the bar, allowing our staff to work with reservations dynamically and in real time with minimal additional communication about bookings "outside the system". Our customers appreciate and use more and more the booking form on the website, which immediately informs them of the current availability. This has eliminated many phone calls. The support from Bookio is very good, the response to our several suggestions to improve the system has always been quick and helpful.
Bookio is not just an ordinary reservation system. It is a versatile management tool that has helped us grow almost since our inception. In the meantime, we have opened new branches , expanded the range of services and are increasing their quality. It contains the functionalities of an advanced CMS system , thanks to which we can continuously measure the satisfaction and return of clients and the profitability of our operations. We already consider Bookio a part of our team: she is our virtual receptionist, but she can do much, much more.
Bookio has has streamlined the running of our Barber club. Customers conveniently self-book online and our barbers can easily view the bookings on their mobile phone. We also appreciate thetags. We tag customers, so even a new team member knows right away what customer they are serving.
We can't imagine running our restaurant without Bookio. It's easy for both our customers and us. In Bookio we have all the visit history, customer feedback, statistics and much more saved, so we don't have to process and store this data. Bookio also makes our work easier and more efficient.