Connection with external systems

Since we have been using Bookio, our customer service has improved significantly. With Bookio, we can see all important information about the customer as well as the history of their visits. Customers are also very pleasantly surprised if our booking system directly offers them their favorite service with their exact specification. We are very satisfied with Bookio.

Our company decided to work with this booking system about two years ago. We have more than 3,000 clients and a total of 5 employees who depend on a properly functioning booking system. The advantage of the booking system is that it is possible to view each of us either separately or together, or a combination of staff according to the needs and requirements of the clients. The reservation system is connected to the SMS gateway which allows us to automatically remind the client about the appointment either by a short text message to their mobile phone or by email.

The online booking engine BOOKIO greatlyhelped our project team with implementing the project from the Recovery and Resilience Facility of the Slovak Republic which was aimed at training seniors in digital skills. We could provide seniors with information about the dates and locations of their courses. Thanks to the SMS gateway and email notifications offered by the system, we were able to get in touch with many seniors in Slovakia and at regular intervals remind them about the upcoming events. At the same time, we appreciate the high professionalism of the entire team as well as the setup and design of the system. BOOKIO booking system offers easy-to-use bookings and a number of options for creating courses with as much detail and information as possible for clients. The added value was also the actual collaboration with the BOOKIO team, who were always very helpful and willing to listen to every request on how to improve or adapt the system to our needs. We rate BOOKIO as a highly useful and professional booking system suitable for everyone.

After purchasing the Bookio product, our communication with our clients has significantly improved . Besides reminding us and the client about the appointment in advance, Bookio has increased the number of realized meetings and that in our business means increase in sales. Clients really appreciate that we send them reminders. The great thing is that Bookio does that for us :). If I had to describe what Bookio means to us in just few words, it would be‘organization, professionalism, more meetings and business, order and data analytics‘. This system is so universal that it will be appreciated by a freelancer, medium-sized company or even a big corporation.