Connection with external systems

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.

With group courses, it is extradifficult to fill them and also keep track of capacity. We can't even imagine it without Bookio anymore. We have several courses and limited capacity. Before using Bookio, we had to go through a lot of phone calls and text messages in order to find a suitable date for all attendees and at the same time utilize the capacity efficiently.

Bookio really saves our time, which surprised me. I didn't expect it at all. It has made our booking process simpler and more organized and avoided confusion and misunderstandings (e.g. we used to have unfortunate double bookings). Thanks to a greater overview, we can now manage more appointments. In addition, thanks to SMS reminders, clients do not forget to come and our business does not lose money.

We had been looking for a booking system that can be adapted to the individual requirements of the client for a long time. After two attempts we tried Bookio. The communication and concern for the satisfaction of their product was something we had not come across before and it really appealed to us. We appreciate the email notifications, which made it easier for patients to show up for their appointments. Physiotherapists appreciate the possibility to view their bookings from home, or the simple way of checking patients in for regular appointments. It is very helpful to have data analytics and statistics available to me 24/7.