Connection with external systems

Our company decided to work with this booking system about two years ago. We have more than 3,000 clients and a total of 5 employees who depend on a properly functioning booking system. The advantage of the booking system is that it is possible to view each of us either separately or together, or a combination of staff according to the needs and requirements of the clients. The reservation system is connected to the SMS gateway which allows us to automatically remind the client about the appointment either by a short text message to their mobile phone or by email.

At Hotel Devín, we have worked hard to ensure that our client can book any of our services quickly and conveniently. With the accommodation booking system it is quite easy, because there are several excellent solutions on the market. However, we had a problem with the technology for booking our Spa services, Thai massages and squash in particular. This gap was successfully "filled" by Bookio. What I appreciate most about their solution is the ease of booking an appointment for the client and theemail or SMS notifications, which are very convenient for the client.

We wanted to make it as easy as possible for our guests to get to us. We didn't want them to have to make phone calls, which often annoys them, we simply wanted to be as accommodating as possible. We chose Bookio also because it is not just a sales tool but a all-in-one booking system, which is unique in the Czech Republic. We didn't want the reservation system to just resell seats in our restaurants and take commissions from it.

Using Bookio. has given us an overview in reservations as well as simplified the work our waiters. In the e-book, they can see the bookings clearly in one place, and they don't have to pick up the phone instead of attending to customers. I appreciate that I can view the reservations at home on my phone, and also write them down into the system when someone calls me directly