PWA Notifications

Our company decided to work with this booking system about two years ago. We have more than 3,000 clients and a total of 5 employees who depend on a properly functioning booking system. The advantage of the booking system is that it is possible to view each of us either separately or together, or a combination of staff according to the needs and requirements of the clients. The reservation system is connected to the SMS gateway which allows us to automatically remind the client about the appointment either by a short text message to their mobile phone or by email.

Au Cafe was the first restaurant in the Roman Restaurants chain to test BookioPro. We immediately liked it and recommended it not only to our colleagues in the Roman Restaurants network, but also to fellow managers from other establishments.

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.

The reservation system through Bookio is very clear and really reliable.  We especially appreciate features such as reminding the customer about the appointment via SMS and e-mail. Since Bookio automatically sends reminders, it hassaved us a lot of time. What’s more, we have almost 100% booking utilization, as customers do not forget their appointment anymore.