Restaurant table layout

After working hours, we sometimes had up to 15 missed calls a day. They were all customers who wanted to make an appointment. Unfortunately, when we called them back the next morning, most of them had already booked an appointment with one of our competitors. Since we started using Bookio we have been getting more bookings even after working hours and that is what we needed.

Our hotel was one of the first hotels that started using the Bookio system for sales, but also as a hotel reservation system for wellness procedures. The Bookio reservation system made our reservations more transparent and facilitated and modernized work in our new wellness center of the hotel. Bookio helped especially with regard to the timing of the procedures, as our hotel offers a wide range of them. Customers call less and book the service directly online. We have fewer phone calls and customers are satisfied that they can make a reservation at any time of the day or night. We also appreciate the possibility of payment in advance , which brought us a decrease in forfeited reservations.

Since we have been using Bookio in our clinics, we are not disturbed by phone calls during patient examinations. We can pay our full attention to our patients, while other patients have the opportunity to find the date that suits them andself-book an appointment even from the comfort of their own home.

Thanks to the good user interface provided by Bookio, we can easily and quickly create any event according to our needs. Customers find the booking system easy to understand and intuitive and they can confirm the reservation with a few clicks. In addition, Bookio provides phone consultations so we can consult or resolve anything straight away.